Store Policies
At Planet Glub, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
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-Shipping and handling fees are not refundable.
-If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued.
-Returns will be accepted within 60 days of purchase for refund, back to the original form of payment. If an item in your order was damaged or defective, please contact us right away.
-You may return unworn, unwashed, and unaltered items in their original packaging with tags still attached within 35 days from the date of purchase.
-Your return will be reviewed and inspected upon receipt of the returned merchandise. Customers will be notified via email regarding the status of their return.
-No refunds or adjustments will be made for any of the shipping costs on the original order.
Common Queries
What is your return policy?
We will work to fix the problem with your damaged items. We are striving to make sure you get what you ordered in good condition.
What are your payment options?
We take all types of debit or credit cards, we all as Apple pay and PayPal.
What do you offer?
We offer a range of color sweatshirts like black, light blue, pale pink, and more to come. As well as variety of different artwork.